Qualification Standards
Position Description
List of Positions U.S.Postal Service


Applicant must demonstrate the ability to key data on a computer terminal at a rate of 25 correct lines within five minutes. This must be demonstrated by successful completion of Postal Service Test 714 at the low standard. BARGAINING UNIT QUALIFICATION STANDARD Q2345r (2345-52XX) MAIL CLASSIFICATION CLERK (MSC)

September 8, 2009

Performs specialized nonsupervisory work in regard to matters of mail classification, mailability, rates, methods of mailing, fees, and special services, and other related phases of postal laws and regulations in a management sectional center VI or V not designated as a MCC; participates in local Revenue Protection Program.

See the Standard Position Description for the Occupation Code given above.


This section is composed of Knowledge, Skills, and Abilities (KSAs) which are required to satisfactorily perform the tasks of the position. Applicants must demonstrate that they possess a sufficient level of each KSA, to include at least minimum competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Applicants demonstrate these levels by describing examples of experience, education, or training, any of which may be non-postal. Ratings are based on the demonstration of the level of possession of each of the KSAs. Failure to demonstrate any KSA is disqualifying. 1. Knowledge of postal regulations and services affecting individuals, groups, and business organizations (including such matters as postage rates, mail classification, mailing permits, special postal services, indemnity claims, proper preparation of letters and packages, and mailability.) 2. Safety in performance of duties common to the position. 3. Ability to work without immediate supervision. 4. Ability to maintain records and prepare reports. 5. Ability to perform effectively under the pressures of the position. 6. Ability to instruct. 7. Ability to perform basic arithmetic computations. 8. Ability to operate office machines such as calculator, adding machine, duplicating machine, or any other office equipment as appropriate to the position. 9. Ability to personally resolve problems of a routine nature. 10. Ability to analyze, explain, and apply laws, regulations, rulings, and procedures pertinent to the work to be performed. 11. Ability to work with others. 12. Ability to deal with the public in a polite, courteous, and professional manner. 13. Ability to communicate, orally and in writing, to individuals, groups, business customers, and other employees, sufficient to explain mailing and revenue protection requirements. 14. Ability to represent the U.S. Postal Service to outside individuals, groups, and business organizations in a manner that will engender understanding and good will for the U.S. Postal Service.

Applicants must demonstrate the ability to key data on a computer terminal at a rate of 25 correct lines within five minutes. This must be demonstrated by successful completion of Postal Service Test 714 at the low standard.

Applicants must successfully complete, or have completed, the appropriate training program and examination.

Applicant must be physically able to perform efficiently the duties of the position.

1. For some positions, the work requires a particular background of experience or training, knowledge of particular types of mail operations, or possession of a particular skill. Selective placement may be used to fill those positions which require such experience, training, or skill; for example, knowledge of a language other than English. 2. Applicants may be provided with the KSAs, experience, and training to qualify for the position covered by this qualification standard. Service alone will not be accepted as proof of qualification. The applicant's total record must show the ability to perform the duties of the position. 3. Applicants must have a valid state driver's license, and demonstrate and maintain a safe driving record. Applicants must pass the Postal Service road test to show the ability to safely drive a vehicle of the type used on the job.

  Occ Code: 2345-52XX