BARGAINING UNIT QUALIFICATION STANDARD
(2345-0054) CLERK, MAIL RECOVERY CENTER
May 22, 2013
Performs clerical work involved in the review and disposition of unpaid
and dead letter mail and parcels that are considered dead
DESCRIPTION OF WORK:
See the Standard Position Descriptions for the Occupation Codes given
This section is composed of Knowledge, Skills, and Abilities (KSAs)
which are required to satisfactorily perform the tasks of the position.
Applicants must demonstrate that they possess a sufficient level of each
KSA, to include at least minimum competency for senior-qualified
positions to enable them to perform these tasks satisfactorily.
Applicants demonstrate these levels by describing examples of
experience, education, or training, any of which may be non-postal.
Ratings are based on the demonstration of the level of possession of
each of the KSAs. Failure to demonstrate any KSA is disqualifying.
1. Ability to maintain records and prepare reports and correspondence
2. Ability to identify and analyze problems, including gathering
necessary information and resources, evaluating and summarizing the
information, and arriving at an appropriate recommendation or course of
3. Ability to communicate orally sufficient to express ideas or facts
clearly and logically when answering questions, giving instructions or
explaining postal regulations and procedures.
4. Ability to follow instructions, either oral or written, such as
directions, instructions, equipment operating information, and
directions included in forms or manuals (such as PS forms 3760), and
applying relevant information as needed.
5. Ability to safely perform the duties common to the position.
Applicants must meet or have met the competitive requirements for
assignment to clerk positions, and the ability to key data on a computer
terminal at a rate of 25 correct lines within five minutes. This must be
demonstrated by successful completion of Postal Service Test 714 at the
Applicant must be physically able to perform efficiently the duties of