BARGAINING UNIT QUALIFICATION STANDARD
(2340-82XX) EXPRESS MAIL TECHNICIAN
January 20, 1999
Provides clerical support in the Express Mail Service administrative
office, utilizing expert and comprehensive knowledge, to assist in the
technical aspects of maintaining the overall program.
DESCRIPTION OF WORK:
See the Standard Position Description for the Occupation Code given
This section is composed of Knowledge, Skills, and Abilities (KSAs)
which are required to satisfactorily perform the tasks of the position.
Applicants must demonstrate that they possess a sufficient level of each
KSA, to include at least minimum competency for senior-qualified
positions to enable them to perform these tasks satisfactorily.
Applicants demonstrate these levels by describing examples of
experience, education, or training, any of which may be non-postal.
Ratings are based on the demonstration of the level of possession of
each of the KSAs. Failure to demonstrate any KSA is disqualifying.
Knowledge of mail processing, distribution, and dispatch operations.
Knowledge of claim and merchandise insurance procedures and form
Knowledge of postal regulations and procedures governing the use of the
Ability to work cooperatively and interact positively with customers and
co-workers, exercising courtesy, discretion, and self-control.
Ability to communicate orally sufficient to express spoken ideas or
facts clearly and logically when answering questions, giving directions,
and providing information.
Ability to organize and arrange a stockroom.
Applicants must demonstrate clerical and verbal abilities. These must be
demonstrated by successful completion of Postal Service Test 710.
Applicants must demonstrate the ability to key data on a computer
terminal at a rate of 25 correct lines within five minutes. This must be
demonstrated by successful completion of Postal Service Test 714 at the
Applicants must be physically able to perform efficiently the duties of
Applicants must have a valid state driver's license, and demonstrate and
maintain a safe driving record.
Applicants must pass the Postal Service road test to show the ability to
safely drive a vehicle of the type used on the job.
Applicant must demonstrate the ability to key
data on a computer terminal at a rate of 25 correct lines within five
minutes. This must be demonstrated by successful completion of Postal
Service Test 714 at the low standard.