BARGAINING UNIT QUALIFICATION STANDARD
(0303-02XX) MAINTENANCE SUPPORT CLERK
JULY 1, 2013
Performs a variety of data collection and processing tasks in support of
scheduling, planning, controlling, and reporting for maintenance
operations; completes requisitions, stores and issues supplies, parts,
and tools; and analyzes maintenance operations and recommends and
implements changes or improvements.
DESCRIPTION OF WORK:
See the Standard Position Description for the Occupation Code given
This section is composed of Knowledge, Skills, and Abilities (KSAs)
which are required to satisfactorily perform the tasks of the position.
Applicants must demonstrate that they possess a sufficient level of each
KSA, to include at least minimum competency for senior-qualified
positions to enable them to perform these tasks satisfactorily.
Applicants demonstrate these levels by describing examples of
experience, education, or training, any of which may be non-postal.
Ratings are based on the demonstration of the level of possession of
each of the KSAs. Failure to demonstrate any KSA is disqualifying.
Knowledge of computer systems refers to the terminology, usage, and
operating characteristics of computer terminals as data input and
information monitoring devices used for obtaining reports or
Knowledge of word processing systems refers tot he functions of the
components in a word processing system (e.g., disc drive, keyboard,
diskette) and an understanding of techniques and procedures used for
input, revision, editing, formatting, and printing.
Ability to work and deal with people refers to working in cooperation
and interacting positively with customers and coworkers, exercising
courtesy, etiquette, and self-control.
Ability to communicate orally refers to expressing spoken ideas or facts
clearly and logically when answering questions, giving directions, and
Ability to follow oral instructions refers to comprehending and
executing spoken directions, steps, or procedures used in performing
office tasks and work assignments.
Ability to work without immediate supervision refers to the ability to
perform the duties of the position (e.g., planning and executing work
activities) safely and efficiently without direct supervision.
Ability to operate programmed or programmable keyboard devices refers to
understanding and applying written instructions and using specific
function keys to control the operation of equipment or systems such as
word processing systems or data entry/computer terminals.
Ability to work while under pressure refers to performing the duties of
the position safely and effectively under time constraints, stress, or
in emergency situations.
Ability to read and understand graphs, charts, and/or tables refers to
using and understanding information presented in graphs, tables, and
diagrams (e.g., maintenance reports, handbooks, and catalogs).
Ability to compile and summarize information refers to understanding and
evaluating oral or written information (e.g., operations data, computer
outputs) and condensing it into tables, charts, or brief narratives.
Ability to review incoming materials refers to examining incoming
shipments of supplies, parts, tools, and other items for variations in
quantity, specifications, and conditions.
Ability to prepare maintenance work orders and schedules refers to
determining work requirements and materials, establishing priorities,
and planning assignments to match workload and available resources.
Applicants must successfully complete Postal Service Test 473, which
includes the following measures of job-related knowledge, skills, and
A. Address Checking
B. Forms Completion
C. Coding & Memory
D. Personal Characteristics and Experience Inventory
Applicants must demonstrate basic computer skills. This must be
demonstrated by successful completion of Postal Service Test 718.
Applicants must be able to perform the physical requirements of
the position with or without reasonable accommodation.