BARGAINING UNIT QUALIFICATION STANDARD
(0203-14XX) PERSONNEL CLERK
November 30, 2003
Performs specialized clerical work involved in providing the central
personnel services of a postal installation.
DESCRIPTION OF WORK:
See the Standard Position Descriptions for the Occupation Codes given
This section is composed of Knowledge, Skills, and Abilities (KSAs)
which are required to satisfactorily perform the tasks of the position.
Applicants must demonstrate that they possess a sufficient level of each
KSA, to include at least minimum competency for senior-qualified
positions to enable them to perform these tasks satisfactorily.
Applicants demonstrate these levels by describing examples of
experience, education, or training, any of which may be non-postal.
Ratings are based on the demonstration of the level of possession of
each of the KSAs. Failure to demonstrate any KSA is disqualifying.
1. Ability to work without immediate supervision. 2. Ability to
maintain records and prepare reports. 3. Ability to interpret
instructions, specifications, etc. 4. Ability to instruct. 5. Ability
to work with others.
Applicants must have 2 years of general experience normally gained in an
office setting--for example, reports control clerk, files and record
clerk, correspondence control clerk, or general office clerk. Mere
possession of the required amount of office clerical experience will not
in itself be accepted as proof of qualification; the applicant's record
of experience and training must show the ability to perform the duties
of the position.
Education or training may be substituted for partial or all of the 2
years of general experience as follows:
Study completed in a college, university, or junior college, above the
high school level, may be substituted on the basis of half an academic
year of study for six months of experience.
Full-time study completed in a business or secretarial school or other
comparable institution above the high school level may be substituted on
the basis of half an academic year of study for six months of experience
provided such subjects as business English, office machines, filing and
indexing, office practices, business mathematics, bookkeeping or
accounting were studied. No credit will be allowed for training which
has been obtained only or primarily in the basic skills of shorthand or
typing or refresher courses.
Applicant must be physically able to perform efficiently the duties of
the position. Vision of 20/40 (Snellen) in one eye and ability to read
without strain printed material the size of typewritten characters are
required, glasses permitted. Ability to distinguish basic colors and
shades is desirable. Ability to hear the conversational voice, hearing
aid permitted, is required.
Many of these positions involve substantial contact with others outside
the immediate employing office. In these situations the work requires
tact, patience, courtesy, a clearly understandable speaking voice, and
ability to make effective public contacts. In filling such positions
appointing officers should assure themselves that applicants possess
these qualities to the degree necessary for satisfactory performance of
the required duties.