Qualification Standards
Position Description
List of Positions U.S.Postal Service

DOCUMENT DATE: November 30, 2003
Performs specialized clerical work involved in providing the central personnel services of a postal installation.
See the Standard Position Descriptions for the Occupation Codes given above.
This section is composed of Knowledge, Skills, and Abilities (KSAs) which are required to satisfactorily perform the tasks of the position. Applicants must demonstrate that they possess a sufficient level of each KSA, to include at least minimum competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Applicants demonstrate these levels by describing examples of experience, education, or training, any of which may be non-postal. Ratings are based on the demonstration of the level of possession of each of the KSAs. Failure to demonstrate any KSA is disqualifying.
1. Ability to work without immediate supervision. 2. Ability to maintain records and prepare reports. 3. Ability to interpret instructions, specifications, etc. 4. Ability to instruct. 5. Ability to work with others.
Applicants must have 2 years of general experience normally gained in an office setting--for example, reports control clerk, files and record clerk, correspondence control clerk, or general office clerk. Mere possession of the required amount of office clerical experience will not in itself be accepted as proof of qualification; the applicant's record of experience and training must show the ability to perform the duties of the position.
Education or training may be substituted for partial or all of the 2 years of general experience as follows:
Study completed in a college, university, or junior college, above the high school level, may be substituted on the basis of half an academic year of study for six months of experience.
Full-time study completed in a business or secretarial school or other comparable institution above the high school level may be substituted on the basis of half an academic year of study for six months of experience provided such subjects as business English, office machines, filing and indexing, office practices, business mathematics, bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily in the basic skills of shorthand or typing or refresher courses.
Applicant must be physically able to perform efficiently the duties of the position. Vision of 20/40 (Snellen) in one eye and ability to read without strain printed material the size of typewritten characters are required, glasses permitted. Ability to distinguish basic colors and shades is desirable. Ability to hear the conversational voice, hearing aid permitted, is required.
Many of these positions involve substantial contact with others outside the immediate employing office. In these situations the work requires tact, patience, courtesy, a clearly understandable speaking voice, and ability to make effective public contacts. In filling such positions appointing officers should assure themselves that applicants possess these qualities to the degree necessary for satisfactory performance of the required duties.

Doc Date: 06/01/2005   Occ Code: 0203-14XX