Qualification Standards
Position Description
List of Positions U.S.Postal Service

This section is composed of Knowledge, Skills, and Abilities (KSAs) which are required to satisfactorily perform the tasks of the position. Applicants must demonstrate that they possess a sufficient level of each KSA, to include at least minimum competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Applicants demonstrate these levels by describing examples of experience, education, or training, any of which may be non-postal. Ratings are based on the demonstration of the level of possession of each of the KSAs. Failure to demonstrate any KSA is disqualifying.
1. Ability to maintain records and prepare reports.
2. Ability to manage multiple tasks, ensuring they are completed accurately and in a timely manner.
3. Ability to work cooperatively and interact positively with co- workers and customers, exercising courtesy, discretion, and self- control.
4. Ability to handle confidential information and exercise proper discretion regarding sensitive matters.
5. Ability to communicate orally and in writing, in a clear and concise manner.
6. Ability to utilize computer systems to enter and update data, retrieve reports, and verify and reconcile information.
7. Ability to perform clerical and administrative support activities with attention to detail, ensuring that work is accurate and complete.
Applicant must be physically able to perform efficiently the duties of the position with or without reasonable accommodation.

Doc Date: 06/24/2017   Occ Code: 0203-0013