Qualification Standards
Position Description
List of Positions U.S.Postal Service

COMPUTER OPRNS SUPPT SPEC (IT/ASC-11)
OCCUPATION CODE: 0332-0018
BARGAINING UNIT QUALIFICATION STANDARD
0332g
(0332-0018)
 
COMPUTER OPERATIONS SUPPORT SPECIALISTIT/ASC
 
DOCUMENT DATE: March 13, 2008
 
FUNCTION:
 
Perform production support activities in accordance with production job requirements and the production schedule.
 
DESCRIPTION OF WORK:
 
See the Standard Position Descriptions for the Occupation Codes given above.
 
REQUIREMENTS:
 
This section is composed of Knowledge, Skills, and Abilities (KSAs) which are required to satisfactorily perform the tasks of the position. Applicants must demonstrate that they possess a sufficient level of each KSA, to include at least minimum competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Applicants demonstrate these levels by describing examples of experience, education, or training, any of which may be non-postal. Ratings are based on the demonstration of the level of possession of each of the KSAs. Failure to demonstrate any KSA is disqualifying.
 
1. Experience operating peripheral equipment such as tape management systems, mainframe high-speed printers or mail insertion equipment.
 
2. Experience monitoring software and/or hardware operations and responding to problems.
 
3. Ability to troubleshoot mechanical equipment.
 
4. Ability to solve problems using analytical skills.
 
5. Ability to use common desktop software applications such as e-mail, word processing and/or spreadsheet software (for example, Microsoft Word, Excel, Outlook).
 
6. Ability to work without immediate supervision.
 
7. Ability to work with others in a team environment.
 
8. Ability to read and understand job-related materials such as instructions, specifications, references and manuals.
 
9. Ability to communicate orally and in writing.
 
PHYSICAL REQUIREMENTS:
 
Applicant must be physically able to perform efficiently the duties of the position.

Doc Date: 03/13/2008   Occ Code: 0332-0018