Performs a variety of duties involved in processing stamps and stamp product orders. Manually prepares mail for processing; operates computer key board and 10-key to input customer order data.

This position is for use in the Stamp Fulfillment Service Center.

1.   Opens mail; sorts according to content; verifies remittance payment; performs mail order control; identifies mail order forms, sorts and performs simple mail distribution.

2.   Determines acceptability of remittances; resolves differences between remittances and value of items ordered; deletes items on under-paid orders; adjusts overpaid orders with items; initiates refund process, or credit to account according to established policy.

3.   Reviews order forms that computer rejects as out of balance and determines where error occurred; corrects out of balance errors.

4.   Verifies batched orders; maintains batch integrity.

5.   Performs data entry and 10-key to input batched orders; maintains files, records and reports related to batch work.

6.   Identifies problems related to batch work and mail orders; advises and coordinates with supervisor on related issues.

7.   Performs other job related tasks in support of primary duties.

Supervisor of unit to which assigned.

Senior Qualified

CLERK