Position Description
Qualification Standard
List of Positions U.S.Postal Service


TELEPHONE OPERATOR (P7-05)
OCCUPATION CODE: 0382-01XX
FUNCTIONAL PURPOSE:
 
Operates telephone switchboard.

DUTIES AND RESPONSIBILITIES:
 
 
1.   Operates a single-position switchboard or one position of a multiple position switchboard in the handling of local, long distance, or information calls.
 
2.   Keeps records of toll calls made.
 
3.   May be required to keep informed of government agencies and key employees in the building in order to answer routine inquiries from the public; may also furnish limited information to public concerning mail dispatches, hours of service, and other matters.

SUPERVISION:
 
Supervisor of unit to which assigned.

SELECTION METHOD:
 
Senior Qualified when filled from preferred assignment register (PAR). Best Qualified when filled from promotion eligibility register (PER).

BARGAINING UNIT:
 
BLDG/EQUIP MAINT

KEY POSITION REFERENCE:
 
KP-0007

Doc Date: 11/02/1994 Occ Code: 0382-01XX

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